Webasto

The Order Management Flow in a Lean Perspective

The management of WEBASTO, a group that produces automotive components, has realized that reducing production lead time may not be enough to respond promptly to market demands. It is also necessary for the information flow to be able to run without interruptions.
For this reason, the Management has asked Bonfiglioli Consulting to focus the intervention on the customer order management process, from the availability request to product shipment.

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